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Contact SiteMajic, Inc.

Global Headquarters
4 Cataraqui Street
Suite 314
Kingston, Ontario, Canada, K7K 1Z7
For all inquiries: info@sitemajic.com

Support
If you are unable to find the answers you need in the SiteMajic Online Manual, please follow these steps:

Go to your website
Log in to administration mode
Move your mouse to the Support Tab
Click on Support via email
Complete the form with your question

Once you submit your question, an email will be sent to the SiteMajic support team. Please be aware a support incident fee could be charged if your question does not focus on a technical problem.

Report a Problem
If you are experiencing technical issues with your website, ie. error report, please follow these steps:

Go to your website
Log in to administration mode
Move your mouse to the Support Tab
Click on Report a Problem
Complete the form. The more information you provide, including the page name and actual error message, the faster the problem can be resolved.

Once you submit your problem, an email will be sent to the SiteMajic support team. Please be aware a support incident fee could be charged if your question does not focus on an actual technical problem.

Emergency Support
Emergency Support is a fee-based phone support service. If you encounter a problem and need immediate assistance, please call:

1.866.748.3625

This service is available 24/7. Our agents will dispatch your call and either patch you through to an emergency support partner or they will call you back within minutes. The fee for this service is $65.00 per incident.

Only use this service if you require IMMEDIATE SUPPORT. An invoice will be automatically issued to your site.

Support Contracts
Support contracts are specifically designed to help clients who are on tight timelines and aren't willing or able to make the changes on their own. Please contact info@sitemajic.com for more information.


	Building Your Site

	SimplyOne Fee

	SiteMajic Features

	Request Information

	Development Partnerships

	Frequently Asked

	Policies

Do you think SiteMajic could benefit your clients? Learn more about the Development Partnership program and the tremendous opportunities awaiting your business by incorporating SiteMajic into your service offerings.

Is your website tired and outdated? Convert to SiteMajic technology and start taking control of your content without the high costs usually associated with web programmers.
Learn more now

If you're just beginning to launch your online presence, it's imperative that you register a domain name. We can work with you to outline the options, register and renew the domain. Please contact us for details.